Privacy Policy

Last Updated: May 8, 2026

At AllDuct Pro, we respect your privacy and are committed to protecting the personal information you share with us through our website, forms, phone calls, and service requests.

1. Information We Collect

We may collect the following types of information:

• Contact information such as your name, email address, phone number, and service address
• Service request details such as the type of service, preferred appointment date, job location, and any notes you provide
• Website usage data such as IP address, browser type, device type, pages visited, and time spent on the website
• Communication records such as emails, form submissions, call logs, and customer support interactions
• Photos and service documentation related to your project, including before-and-after service photos where applicable

2. How We Use Your Information

We use the information we collect to:

• respond to inquiries and quote requests
• schedule, confirm, and perform services
• communicate with you about appointments, estimates, or project updates
• improve our website, services, and customer experience
• maintain internal records and service documentation
• process payments through third-party providers where applicable
• comply with legal obligations and enforce our terms

3. How We Share Information

We do not sell your personal information.

We may share information only in the following situations:

• with service providers or subcontractors involved in delivering the requested service
• with payment processors or software providers used to operate our business
• when required by law, subpoena, court order, or government request
• when necessary to protect our rights, property, safety, or business operations

4. Cookies and Website Analytics

Our website may use cookies, tracking tools, and analytics services to understand how visitors use the site and to improve website performance.

These tools may collect information such as:

• pages visited
• device and browser type
• referral source
• approximate location based on IP
• actions taken on the website

You can control cookies through your browser settings.

5. Form Submissions and Quote Requests

When you submit a form on our website, we collect the information you provide so we can respond to your request, prepare a quote, and schedule services if needed.

Please do not submit sensitive personal information that is not necessary for your request.

6. Calls, Messages, and Communications

If you call, text, email, or otherwise communicate with us, we may keep a record of those communications for customer service, scheduling, training, quality control, and internal business purposes.

7. Photos and Service Documentation

We may document jobs with before-and-after photos for service verification, reporting, and recordkeeping.

We will not publish identifiable interior project photos for marketing purposes without separate permission.

8. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, tax, documentation, service, and dispute-resolution purposes.

9. Data Security

We use reasonable administrative, technical, and operational measures to protect personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Third-Party Links and Services

Our website may contain links to third-party websites, booking tools, payment processors, maps, or external platforms. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy policies separately.

11. Your Choices

You may contact us to:

• request access to the personal information you provided
• request correction of inaccurate information
• request deletion of information where appropriate
• opt out of certain future communications

We may retain certain information where required for legal, operational, or recordkeeping reasons.

12. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through the website.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy, you may contact us at:

AllDuct Pro
Email: support@allductpro.com
Phone: (732) 440-6353