Last Updated: November 24, 2025
1. Who We Are
Allduct Pro provides residential and commercial air duct and HVAC cleaning services in New Jersey. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit a form, or use our services.
2. Contact Information
Email: support@allductpro.com
Phone: (332) 203-2553
Mailing Address: 8200 JFK Blvd E #15D, North Bergen, NJ 07047, United States
3. Information We Collect
- Contact & Quote Details (e.g., name, phone, email, address, preferred date, service notes).
- Commercial Project Details (e.g., company name, facility address, access windows, site constraints).
- Payment-Related Information (processed by third parties; we do not store full card data).
- Technical Data (IP address, device/browser information, pages viewed).
- Cookies & Analytics (see “Cookies & Tracking Technologies”).
4. How We Use Information
- Provide and schedule services, generate quotes/proposals, and communicate about your requests.
- Verify site conditions, safety, and access; coordinate Certificates of Insurance (COI) where needed.
- Improve our website, services, and user experience; prevent fraud and misuse.
- Comply with legal obligations, resolve disputes, and enforce agreements.
5. Legal Bases (GDPR/UK GDPR, for EEA/UK visitors)
- Contract: to deliver requested services and quotes.
- Legitimate Interests: to improve services, prevent fraud, and secure our website.
- Consent: for certain cookies/marketing where required.
- Legal Obligations: recordkeeping, safety, taxation.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies for site functionality, analytics (e.g., Google Analytics 4), and advertising (e.g., Google Ads). You can manage cookies in your browser settings. Where legally required, we will present a consent banner.
7. Analytics & Advertising
- Analytics: We use aggregated metrics to understand traffic and improve content (e.g., GA4).
- Advertising/Remarketing: We may run campaigns on platforms such as Google Ads; these may use cookies or device identifiers.
- Opt-Outs: Use platform-level settings and browser add-ons to manage ad personalization and analytics tracking.
8. Sharing of Information
- Service Providers (e.g., hosting, analytics, form and scheduling tools, payment processors).
- Business Operations (e.g., insurance/broker for COIs, subcontractors under confidentiality).
- Legal & Safety (e.g., to comply with law, protect rights, or respond to lawful requests).
- Business Transfers (e.g., merger, acquisition, asset sale).
9. Data Retention
We retain information for as long as necessary to provide services, for legitimate business purposes (records, safety, taxes), and as required by law. When no longer needed, we securely delete or de-identify data.
10. Security
We implement reasonable technical and organizational safeguards to protect information. However, no method of transmission or storage is 100% secure.
11. Your Rights
- Access, correction, deletion (subject to legal limits).
- Opt out of marketing communications at any time.
- EEA/UK/Swiss residents: additional rights under GDPR/UK GDPR (restriction, portability, objection).
- California residents: see “California Privacy Rights (CPRA/CCPA)” below.
12. California Privacy Rights (CPRA/CCPA)
California residents may request access, deletion, and correction of personal information, and may opt out of certain data sharing for cross‑context behavioral advertising. We do not sell personal information as defined by CPRA. To exercise rights, email us and indicate you are a California resident.
13. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their data.
14. International Transfers
If you access our site from outside the U.S., your data may be processed in the United States where laws may differ from your jurisdiction.
15. Do Not Track
Our site does not respond to Do Not Track signals due to a lack of uniform standards.
16. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new “Last Updated” date.
17. Contact Us
Email: support@allductpro.com | Phone: (332) 203-2553 | Address: 8200 JFK Blvd E #15D, North Bergen, NJ 07047, United States
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