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Frequently Asked Questions

Have an annual inspection and clean as needed. Pets, renovations, visible dust/odors, or allergy/asthma concerns shorten the interval.

Most single‑system homes take 2–4 hours depending on size, access, and contamination level.

Full‑system source‑removal: supply, return, trunks, blower, and accessible coil housing under negative pressure—verified with before/after photos.

Yes. We align our work with ACR—The NADCA Standard and OSHA‑safe practices.

End‑to‑end cleaning, airflow/back‑pressure testing, roof/wall termination check, and photo proof. Most jobs take 45–90 minutes.

Yes. Deep clean of coil, blower wheel, and drain pan using protective wash bags and proper chemistry.

We contain work areas, protect floors/furniture, and keep the system under negative pressure to capture debris.

Clear 3–4 ft around air handler/registers, secure pets, make parking available, and ensure power/outlets are accessible.

Yes. Night/weekend windows, coordination of COIs and access, phased plans by zone/floor, and a photo‑verified handover.

Clear 3–4 ft around air handler/registers, secure pets, make parking available, and ensure power/outlets are accessible.

Pricing depends on system size, access, contamination, and scope. We provide a clear quote after a quick assessment or site visit.

Cards/ACH/invoice depending on the job. Commercial projects may require deposits or progress billing as stated in the proposal.

Yes. Before/after photos and short notes. For commercial jobs, we can structure reports by system/zone.

Mechanical agitation (brushes/air whips/compressed air) with negative‑pressure collection, full‑system coverage (supply/return/trunks/blower/accessible coil housing), sealing access openings, and a photo‑verified result.

Annually for most homes; sooner for long runs, roof exits, heavy laundry use, or slow dry times/heat/odors.

Cleaning is primarily mechanical. Sanitizing/deodorizing is optional and only applied after proper source‑removal, using EPA‑registered solutions per label.

We protect nearby furniture/floors and work around typical layouts; please move unusually heavy or fragile items in advance when possible.

Yes, where building access allows. Please coordinate permissions and elevator/parking if required.

We install a protective wash bag, isolate electronics, apply appropriate coil/blower chemistry, rinse/collect effluent, and clear the drain.

Annual deep clean for typical homes; sooner in kitchens, homes with pets, or if you notice odors/noise/leaks.

Yes. We routinely plan after‑hours windows to avoid disruption. We coordinate access, staging, and security with your team.

Yes. We provide COI/W‑9 upon award and align site safety to your facility protocols (PPE, containment, lifts/roof safety, LOTO coordination).

Photo logs by system/zone, notes on access and issues found, and a brief turnover report. Pressure/airflow checks can be added on request.

Yes. We phase the plan by building/stack/floor with daily turnovers and clear barricades/tenant notices where required.

We typically have same‑week availability. For commercial projects, we align with your operating hours and blackout periods.

Clear access to registers/air handler, secure pets, make parking available, and share any gate/entry instructions in advance.

Please give at least 24 hours’ notice for residential appointments. Commercial jobs may require longer notice based on the proposal.

We lay floor protection where needed, cover nearby items, maintain negative pressure, and tidy up before leaving.

You may hear tool/airflow noise. For commercial work, we plan after‑hours windows to minimize disruption.

Yes. Crews are background‑checked and insured. COIs are available to clients and property managers on request.

By system size, access, contamination level, and scope (e.g., coil/blower, number of registers, dryer vent length/termination).

Yes. Air duct cleaning + dryer vent, or multi‑head mini‑split service can be bundled for savings.

Cards, ACH, or invoice as specified in your quote. Commercial projects may include deposits/progress draws.

Yes. We provide photo documentation for each project. For commercial sites, we can organize by zone/floor.

Yes. We keep basic service records and photos to help plan maintenance and verify scope next time.

No. Mechanical cleaning is the core. Sanitizing/deodorizing is optional and used for specific odor/microbial concerns after cleaning.

UV‑C can help keep coils cleaner between services. Bulbs typically require replacement every 12–24 months depending on model/usage.

Contact us within 7 days; we’ll review and may schedule a reasonable remedy such as a focused re‑visit per our Terms.

We guarantee proper source‑removal cleaning. Persistent odors may indicate other causes (e.g., moisture intrusion or non‑HVAC sources) that we’ll help identify.

We align with ACR—The NADCA Standard for duct cleaning practices and OSHA‑safe procedures on site.

No. Those are specialized services outside our scope. If we suspect such materials, we’ll pause work and recommend appropriate remediation steps.

Allduct Pro — Frequently Asked Questions (FAQ)

This FAQ covers residential and commercial air duct/HVAC cleaning, dryer vent cleaning, mini‑split cleaning, sanitizing & deodorizing, UV‑C installation, scheduling, safety, and documentation.

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